Frequently asked questions


What are the main differences between 100% cotton and polycotton sheets ?  

On one hand cotton is smoother and softer than polycotton. On the other hand, cotton is hard to dry and has a shorter lifespan than polycotton. If you are looking for the best comfortable bed linen, go with 100% cotton sheets. If you are looking for durability and a good price-performance ratio, go with polycotton sheets.

What is the difference between percale and sateen weaving ? 

Percale sheets are plain in weave with a matte finish. They are weaved really tightly to be durable, resistant and easy to maintain.  

Sateen sheets are woven to create a silky-smooth surface. The comfort will be improved. Contact your sales rep for cleaning instructions. 

What is an acceptable shrinkage percentage ?  

Based on the lab tests we run, the width should not shrink more than 2% and the length not more than 8%.

Duvets & Pillows

What is the difference between microfiber and duvet ? 

Microfiber is a synthetic fiber with a diameter much smaller than natural fiber (thereby it’s given name). This property is what makes it feel much like duvet to the touch. The principal characteristics of microfiber are:  

  • Its ability to retain heat.  
  • Its washability and capacity to regain its duvet like aspect.  

Duvet is a natural fiber that offers an incomparable isothermal barrier for either hot or cold weathers. The principal characteristics of duvet are:  

  • Breathable properties and ability to adjust to the ambient temperature and to body heat.  
  • It necessitates more delicateness to maintain it and preferably, it should be handled by a professional cleaner. 
How to wash duvets and pillows ?

Wash individually. Do not exceed 40°C. When drying at low temperature, put one or two tennis balls in the dryer to avoid clumping of fiber.


What is an acceptable shrinkage percentage ?

Based on the lab tests we run, the width should not shrink more than 2% and the length not more than 8%.


How to choose a bathrobe ?  

In general, the bathrobe in a waffle cotton is much lighter than a bathrobe that isn’t. Its light weight allows for faster drying time and therefore, is very economical for maintenance purposes.  

A bathrobe that is in terry is warmer and snuggles over the body more. It is advised for wellness centers such as spas as well as middle to high end establishments to opt for this type of fabric to offer the comfort their clientele expects. 

Shipping & Delivery

Which shipping carrier do we use ?  

Nationex, Purolator or Dicom.

Do we offer expedited shipping ?

Yes, we can do expedited delivery. Additional costs are to be expected.

Where do we ship ?

We ship our products across Canada & the US. For shipping outside of North America, please contact our customer service.


What is your return policy ?  

If the item to be returned is not a custom item, the customer has 30 days to inform our customer service that they wish to make a return. Shipping costs are the responsibility of the customer, and a 20% restocking fee will be deducted from the credit. Lieberman Boutique does not accept returns of washed items. 

If the item is a custom item, produced or cut for the customer, no return will be accepted. 

If the item purchased by the customer is defective, the return and replacement is at the expense of Lieberman Boutique. 

How can I return my order ? 

Please contact us directly for the procedures.

How do I exchange an item from my order?  

Please contact us for the procedure. 

If the item to be exchanged is not defective, transport costs are the responsibility of the customer. 

If the item is defective, the transport and replacement costs are the responsibility of Lieberman Boutique.